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Help

Help Topics for the Customer Payment Portal

To register, you will either need a special Registration Code from your dealer or your Social Security Number.

Either way, visit our Registration page when you're ready.
Yes, registering on our site with the Registration Code will allow you to make your payments and edit your details securely.

In the future we may allow payments without registering.
Absolutely! Information security is our top priority. We employ all the latest security techniques to protect your information:
  • 128-bit SSL/TLS encryption
  • Encrypted server and database storage
  • Offsite PCI-compliant storage of payment info
  • Intruder detection
  • Third-party vulnerability checking
If you have any questions about security or privacy, please contact us!
Please visit the Forgot Password page and we will email you a new, temporary password. After logging in with it you can change to your old password.
Yes, you may manage up to 100 different loans under one payment account.
To pay off your loan, please find the Pay Off Loan link on one of your customer pages.
Have a question not listed here? Send us a message - we love to help!